GENERAL INFORMATION

Thank you for visiting our web site. Orgovibe may collect the following personally identifiable information about you when you visit our website: Name, email address, mobile no. and other contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any other such browsing information.

PRICING

All the products listed on the website mentions MRP clearly. All the products will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Some of the commodities and fresh food prices are liable to change due to seasonal variations. In case the prices are changed, the customer will be informed about the same..

YOU AGREE & CONFIRM

1. In case a non-delivery occurs due to mistake on your end (i.e. wrong name or address or any other incorrect information) any extra cost incurred by Orgovibe for redelivery shall be claimed from you.
2. You will provide authentic and true information on all instances where such information is requested of you. Orgovibe reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), orgovibe has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
3. That you are accessing the services available on this site and transacting at your sole risk and are using your prudent judgment before entering into any transaction through this site.
4. That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

SHIPPING & DELIVERY

1. Packages are generally dispatched within 48 hours after the payment is received and are shipped via our logistic partner. The orders can be tracked by the invoice number after shipping.
2. The container boxes are adequately sized and the items are well-protected.
3. Our courier partners will be able to deliver the shipment to you during business days between 9am to 7pm. Business days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
4. As soon as your package is dispatched from our facility, you will be updated and provided with the proper tracking details.

RETURN POLICY

Orgovibe strives to work very hard to deliver the best products and an unparalleled shopping experience. However, given the scale of operation, at times some minor glitches are unavoidable. If at any point you are discontented with the product delivered to you, feel free to drop in a line at the Return and Refund Link. Return and refund is possible, however please do not discard the product before getting in touch with our team.

IN ORDER TO KEEP THINGS TRANSPARENT AND FAIR, YOU MUST ADHERE TO THE POINTS MENTIONED BELOW;

• The items that need to be returned must be unused and in their original condition. The original tags and packaging should be intact.
• In case we are unable to arrange a reverse pickup for you, we’ll inform you and refund you the entire amount.
• If a product shows sign of being broken or tampered with, then we will not be able to accept it. We expect that while returning the product it will be neatly packed and secured. We will not be able to entertain any damage/loss in Transit (For example:- If a complaint was raised for wrong product delivery and the sent item got damaged in the transit, then we will not be responsible for the damage and eventually may not be in a position to replace the original one as well)

Please Note: We may not be able to exchange products bought during sale or discount. Replacement/exchange is subject to product/ stock availability.